About
On Demand
- It is Web-based, which means that employees can
access their training anytime, anywhere.
- It allows customers to purchase training in a
pay-as-you-go solution.
- It provides users the ability to track and
manage their training programs anytime, anywhere.
- It emphasizes training management and gives you
the ability to track the inventory of training content and manage training
assignments made to each employee.
- It provides useful reports on employees,
assignments, and training units.
- On Demand
has the ability to host third-party content that is SCORM and AICC
compliant.
On Demand stores the following
information about customers' training compliance:
- Training assignments
- Training Content
- Employees' training compliance status and
transcript
On Demand data is protected via the
following well-established procedures:
- State-or-the-art data center with strong
physical access controls to prevent any unauthorized access.
- Industry-standard infrastructure and network
security components
- Automated tools that monitor and ensure the
privacy of all data stored within the
LSMS application
- Software development practices that leverage
best practices for coding and testing, including detailed product management
evaluation, analysis, prototype and design, reviews and approvals, testing, and
user acceptance.
On Demand customers have access to
additional services:
- Training materials provided by the Client
Services and Technical Writing teams
- Regular and emergency customer support provided
by the Technical Support team
- Dedicated account manager provided by the
Client Development team
- Ongoing maintenance updates provides the
Research & Development teams
- Live support from our Customer Support Team
Monday - Friday from 7:00 am - 7:00 pm CT. Support is available by phone (888.202.3018) or by email (frt.lsmssupport@ul.com).
Security Best Practices
It is recommended that
customers:
- configure user access in the system according
to users' roles and responsibilities. Users should have the minimum level of
security access needed to perform their job tasks in the system.
- train system users on the
importance of maintaining the confidentiality of their system passwords. If
users ever share their passwords with another user, it is recommended that
users change their password immediately.
- require employees to change their
company-assigned passwords the first time they log in to the system.
- require or recommend that your users change
their passwords every 90 days or another frequency.
- require or recommend that your users create
more complex passwords that have a minimum of 8 characters and that use symbols
or numbers in addition to letters.
For privacy- and security-related inquiries,
contact the
UL PureSafety Privacy Officer by phone at
615.277.3150 or e-mail at privacy-security@ul.com.